News

An Apology from CHIE IMAI

We sincerely appreciate your continued patronage of our brand.
In September 2021, we discovered that due to a system malfunction, an erroneous email was mistakenly sent to some customers from our information mailing list.

While we take great care in managing our digital systems, we sincerely apologize for the significant inconvenience this incident has caused our customers.

We will strengthen our information security management and verification systems to prevent recurrence.

Should you have any concerns or questions, please do not hesitate to contact our Customer Care team at info@chieimai.com.

October 1, 2021
CHIE IMAI Group