Join our team!

Our brand value is based on the concept of “KANTAN” the Japanese notion of elegant simplicity. We pursue quality over quantity. Our brand statement is “Small is beautiful”. At the heart of our project is our commitment to the highest ethical values and standards. We believe in the quality, craftsmanship and honesty of our products.

Becoming a CHIE IMAI employee means striving to take the same care and stewardship that we have taken over our 40 year history. A history of creative endeavour and care for society. We are looking for individuals who are motivated to maximize their performance and express their unique and creative skills.



Minimum Requirements:


  • You must be legally able to work in the country where your desired position is available. We do not sponsor your work visa. A working holiday visa with more than 8 months is acceptable for our part-time positions in Japan or Canada.
  • Strong command of English and Japanese languages is required for employment in Japan. Preference is given to candidates who are proficient in English, Japanese and/or other language(s) for the positions of customer services in our international network.
  • Basic computer word-processing skills such as Word, Excel, Power Point.
  • Flexibility to relocate for temporary assignments worldwide. You may be required to travel internationally.
  • Valid passport is required.


Working Conditions:


We offer a competitive benefits package for our full time employees. Interviews will be given to short listed candidates. Successful candidates for full-time positions will be invited to corporate training and placed on probation for a six month period. New hires in Japan will be assigned to our office in Tokyo, Matsuyama, Fukuoka or Kagoshima. We recognize university degrees from around the world. Resumes are being accepted for the following positions:


Open Job Postings

Urgent Postings

Employment

Japan

Job Brief

The Sales Associate responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.

To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements

  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • High school degree; BS degree in Marketing or related field would be a plus

Employment

Japan

Job Brief

We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store manager responsibilities may include supervising assistant store managers.

Responsibilities

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed

Requirements

  • Proven successful experience as a retail manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills
  • BS degree in Business Administration or relevant preferred

Employment

Japan, U.S.A

Job Brief

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Your target is mainly to boost our revenue by selling our products to the major department stores as well as retail stores.

Responsibilities

  • Achieve growth and hit sales targets by successfully managing the sales team
  • Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
  • Recruiting, objectives setting, coaching and performance monitoring of sales representatives
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

  • BS/MS degree in business administration or a related field
  • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
  • Committed to continuous education through workshops, seminars and conferences
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the sales process from plan to close
  • Strong business sense and industry expertise
  • Excellent mentoring, coaching and people management skills

Employment

Japan

Job Brief

We are looking for a competent Inventory Manager to monitor and report on the company’s inventory. Your job is important since the efficient handling of the company’s products and supplies is critical for the attainment of business goals.

A successful inventory manager is a reliable professional with excellent record-keeping abilities. They possess great attention to detail and a business mindset.

The goal is to ensure that all business operations have adequate material to achieve their objectives.

Responsibilities

  • Devise ways to optimize inventory control procedures
  • Inspect the levels of each product to identify shortages
  • Ensure product stock is adequate for all distribution channels and can cover direct demand from customers
  • Record daily deliveries and shipments to reconcile inventory
  • Use software to monitor demand and document characteristics of inventory
  • Place orders to replenish stock avoiding insufficiencies or excessive surplus
  • Analyze data to anticipate future needs
  • Evaluate suppliers to achieve cost-effective deals and maintain trust relationships
  • Collaborate with warehouse employees and other staff to ensure business goals are met
  • Report to upper management on stock levels, issues etc.

Requirements

  • Proven experience as inventory manager or similar position
  • Excellent knowledge of data analysis and forecasting methods
  • Working knowledge of inventory management software (e.g. ERP)
  • Ability to accurately track inventory and create reports
  • An analytical mind with strong math skills
  • Excellent organizational and planning skills
  • Outstanding communication and interpersonal abilities
  • Reliable and trustworthy
  • BSc/BA in business administration. logistics or relevant field;
  • Relevant qualifications (e.g. CPIM) will be a plus

Employment

Canada, Japan, U.S.A.

Job Brief

We are looking for Assistant Designer to support our Lead Designer and Senior Designers by creative solutions to address our marketing needs.

To be successful in this role, you should have knowledge of garment design, styles and layout techniques. You should also be able to understand marketing projects from conception to production in variety of fashion products and items.

Responsibilities

  • Assist senior designers for all design projects
  • Generate ideas and create images based on our brand concept using design software
  • Liaise with manufacturers including sewers, patterers.
  • Generate ideas to support other designers to Increase user friendliness in our products
  • Liaise with marketing and design teams to ensure deadlines are met
  • Stay up-to-date with industry developments and tools

Requirements

  • Portfolio of completed design projects from your hands-on experience and or academic experience.
  • Hands-on experience with image editing software, like Photoshop and Adobe Illustrator
  • Proficient in design software
  • Strong aesthetic skills with the ability to combine various colors, fabrics, patterns.
  • Attention to visual details
  • Ability to meet deadlines and collaborate with a team
  • College diplomat in Design, Visual Arts or relevant field is an asset

Employment

Canada, Japan, U.S.A.

Job Brief

We are looking for Accessories, Clothing, Furs and Leather Designers to produce CHIE IMAI brand products.

To be successful in this role, you should have in-depth knowledge of garment design, styles and layout techniques. You should also have experience executing marketing projects from conception to production.

Responsibilities

  • Oversee all design projects, from conception to delivery
  • Design original pieces, including illustrations and infographics
  • Review junior designers’ work to ensure high quality
  • Refine images, using graphic design software
  • Generate ideas to portray concepts and advertise products/services
  • Increase user friendliness in our products
  • Maintain brand consistency throughout all our marketing projects
  • Liaise with marketing and design teams to ensure deadlines are met
  • Stay up-to-date with industry developments and tools

Requirements

  • Proven work experience as a fashion Designer or similar role
  • Portfolio of completed design projects
  • Hands-on experience with image editing software, like Photoshop and Adobe Illustrator
  • Proficient in design software
  • Strong aesthetic skills with the ability to combine various colors, fabrics, patterns, and layouts
  • Attention to visual details
  • Ability to meet deadlines and collaborate with a team
  • BSc degree in Design, Visual Arts or relevant field

Employment

Japan

Job Brief

We are looking for an experienced Product Developers who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth in fashion industry
  • Create buy-in for the product vision both internally and with key external partners
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal
    resources
  • Drive product launches including working with public relations team, executives, and
    other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy
    and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products
    and services

Requirements

  • Proven work experience in product management or as an associate product manager
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Excellent written and verbal communication skills
  • MS/BS degree in Business Marketing, Economics, Engineering or equivalent preferred

Employment

Canada, Japan, U.S.A.

Job Brief

We are looking for a Public Relations (PR) Officer to organize and oversee PR activities and ensure effective communication with stakeholders, media and the public.

As a PR Officer, you should be an organized and cool-tempered professional who is able to handle a crisis. We expect you to have a creative mind and excellent communication skills. If you are also confident in your public speaking and project management abilities, we would like to meet you.

Your goal will be to cultivate a positive company image.

Responsibilities

  • Develop PR campaigns and media relations strategies
  • Collaborate with internal teams (e.g. marketing) and maintain open communication with senior management
  • Edit and update promotional material and publications (brochures, videos, social media posts etc.)
  • Prepare and distribute press releases
  • Organize PR events (e.g. open days, press conferences) and serve as the company’s spokesperson
  • Seek opportunities for partnerships, sponsorships and advertising
  • Address inquires from the media and other parties
  • Track media coverage and follow industry trends
  • Prepare and submit PR reports
  • Manage PR issues

Requirements

  • Proven experience as a Public Relations Officer or similar PR role
  • Experience managing media relations (online, broadcast and print)
  • Background in researching, writing and editing publications
  • Proficient in MS office and social media
  • Familiarity with project management software and video/photo editing is a plus
  • Strong communication ability (oral and written)
  • Excellent organizational skills
  • Ability to work well under pressure
  • Creativity and problem-solving aptitude
  • BSc/BA in Public Relations, Journalism, Communications or a related field preferred

Employment

Canada, Japan or U.S.A

Job Brief

We are looking for an experienced Digital marketing strategist to join our team. You will help us use web technologies to achieve our business growth goals.

You will identify needs and new opportunities and aspire to increase brand awareness.

If you’re a tech-savvy trendsetter who has innovative ideas to improve customer experience, we would like to meet you.

For this position, you should be creative and comfortable working with a team. Ultimately, you should be able to effectively connect our brand with our online customers.

Responsibilities

  • Set digital marketing strategies using all necessary tools (e.g. website, emails, social media and blogs)
  • Research products, services and current strategies to identify new opportunities
  • Analyze web traffic metrics and suggest solutions to boost web presence
  • Monitor SEO/SEM, marketing and sales performance metrics to forecast trends
  • Build strong clients relationships through social media interaction
  • Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
  • Liaise with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency
  • Identify advertising needs
  • Establish best practices in digital marketing
  • Stay up-to-date with digital technologies developments

Requirements

  • Proven work experience as a Digital marketing strategist or Digital marketing manager
  • Demonstrable experience with SEO/SEM and CRM software
  • Experience implementing and optimizing Google Adwords campaigns
  • Solid knowledge of web analytics tools like Google Analytics
  • Hands on experience with online marketing tools and practices
  • Familiarity with web design and HTML
  • Excellent verbal and written communication skills
  • Strong analytical and project management skills
  • BSc degree in Marketing, Advertising or relevant field is an asset

Employment

Japan

Job Brief

We are looking for a qualified Accountant to handle prepare, compute, manage, research and analyze all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity and cash flows of our business.

Each accountant reports to the Chief Finance Officer on a regular basis.

Responsibilities

  • Manage all accounting operations based on accounting principles
  • Prepare budget and financial forecasts
  • Publish financial statements in time
  • Conduct month-end and year-end close process
  • Collect, analyze and summarize account information
  • Compute taxes and prepare tax returns, balance sheet, profit/loss statement etc
  • Develop periodic reports for management
  • Audit financial transactions and document accounting control procedures
  • Keep information confidential and secure them with random database backups
  • Keep up with financial policies, regulation and legislation

Requirements

  • Proven working experience as a cost accountant or in a relevant field
  • Thorough knowledge of accounting and corporate finance principles and procedures
  • Excellent accounting software user
  • Strong attention to detail and confidentiality
  • Advanced degree in Accounting
  • CPA or CMA preferred

Employment

Japan

Job Brief

A successful Administrative Officer will act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include reporting to the Director of Administration, managing office stock, preparing regular reports (e.g. expenses and office budgets) and organizing company records. If you have previous experience as an Office

Administrator or similar administrative role, we would like to meet you. Our ideal candidate also has working knowledge of office equipment and office management tools. Proficiency in English and Japanese is required for this position.

Ultimately, you should be able to ensure our administrative activities run smoothly on a daily and long-term basis.

Responsibilities

  • Manage office supplies stock and place orders
  • Prepare regular reports on expenses and office budgets
  • Maintain and update company databases.
  • Organize a filing system for important and confidential company documents
  • Answer queries by employees and clients
  • Update office policies as needed
  • Maintain a company calendar and schedule appointments
  • Book meeting rooms as required
  • Distribute and store correspondence (e.g. letters, emails and packages)
  • Prepare reports and presentations with statistical data, as assigned
  • Arrange travel and accommodations
  • Schedule in-house and external events
  • Report to the Director of Administration

Requirements

  • Proven work experience as an Administrative Officer, Administrator or similar role.
  • Solid knowledge of office procedures
  • Experience with office management software like MS Office (MS Excel and MS Word, specifically)
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills
  • Proficiency in Japanese language is required for a position in Japan office
  • Attention to detail and care for other colleagues
  • College diploma; additional qualifications in Office Administration are an asset

Employment

Japan

Job Brief

As a Secretary you will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office. You will assist colleagues and executives by supporting them with planning and distributing information.

You will be the point of reference for all queries, requests or issues and will be an integral part of the company’s workforce.

Responsibilities

  • Answer phone calls and redirect them when necessary
  • Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
  • Prepare and disseminate correspondence, memos and forms
  • File and update contact information of employees, customers, suppliers and external partners
  • Support and facilitate the completion of regular reports
  • Develop and maintain a filing system
  • Check frequently the levels of office supplies and place appropriate orders
  • Make travel arrangements
  • Document expenses and hand in reports • Undertake occasional receptionist duties

Requirements

  • Proven work experience as a secretary or administrative assistant
  • Proficiency in Japanese language is required for the position in Japan office
  • Familiarity with office organization and optimization techniques
  • High degree of multi-tasking and time management capability • Excellent written and verbal communication skills
  • Integrity and professionalism
  • Proficiency in MS Office
  • College diploma
  • Driver’s license

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